Information technology is increasingly used to facilitate outsourced business processes. IT has become the central component of outsourcing for InCore Bank, making IT availability one of the critical factors for success.

Our ASP area adheres to the Best Practice Framework ITIL (Information Technology Infrastructure Library) administered by the OGC (Office of Government Commerce, London).

Under the scope of ASP, services are defined that are then provided by us or by our partner Inventx AG and delivered in coordination with your company. As a guarantee, all processes are backed by a Service Level Agreement, which itself contains clear key performance indicators for measuring our services.

InCore Bank always operates as exclusive partner to its customers, and our Service Desk is always available as your primary contact.